Key Holding / 24hr Alarm Response
Key Holding / 24hr Alarm Response

Our trained response officers will attend your premises in the event of alarm activation. They will carry out a full external and internal patrol of the site as detailed by the comprehensive site assignment instructions agreed with you at contract commencement. All of our attending Response Staff carry identity cards and ensure a professional approach to your security. If you do not wish us to hold your keys our Response Officers can still accompany your lone key holder on site to deal with any alarm activation or incident, reducing the risk of lone workers at vulnerable times.

'At the end of the day the goals are simple: safety and security' - Jodi Rell

If emergency remedial repairs are required we can arrange for these to be carried out subject to your authorisation. We can either use a contractor from our approved contractor database with your agreement and pre-authorised spend limits or use a nominated contractor of your choice. Once the incident has been dealt with the building will be re-secured. A detailed incident report will be forwarded to you the next working day.