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Door Supervisor

Module 1 - Core Security Module

The Private Security Industry
Communication Skills and Customer Care
The Law
Health and Safety
Fire Safety
Emergency Procedures

Module 2 - Door Supervision

Behavioural Standards
Civil and Criminal Laws
Drugs Awareness
Recording Incidents and Crime Scene Preservation
Licensing Law
Emergency Procedures

Module 3 - Communication

Avoiding conflict and Reducing Personal Risk
Defusing conflict
Resolving and Learning from Conflict
Applying Communication Skills and Conflict Management